Telecommunication
Systems/Platforms
VoIP Systems
Voice Over Internet Protocol (VoIP) - find out if this
technology is right for your organization.
Enterprise PBX & Small to Mid Size Key Telephone
Systems
Telecommunications Platforms that enhance business
process and meet the needs of the enterprise.
Wireless
See how you can increase productivity for your internally
mobile employees
Unified Messaging
Improve productivity, by accessing email, voicemail and
fax from one user interface at a time.
Auto Attendant & Voicemail
Process/manage calls and messages courteously and
expediently.
Call Center & Contact Center
Distribute calls and other forms of contact with your
organization to the best qualified and first available
individual.
Interactive Voice Response
Allow callers/clients to access information when it's
convenient for them.
Call Accounting/Call Management
Allocate cost, measure usage and reconcile bills with
this user friendly software application.
Computer Telephone Integration (CTI) Applications
Connect your employees with stored data swiftly to
enhance service to your callers/clients.
Call Record
Record and archive calls for improved customer service,
training and recordkeeping.
As VoIP becomes prevalent your LAN/WAN must be able to
support it, let TCI help you make an assessment.
A professionally installed infrastructure guarantees
optimal performance of voice and data technology.
Take advantage of a free analysis of your current network
services (local/long distance/internet/data) and uncover
available cost savings.
Do you need a paging system designed? Find out how you
can advertise your products and services to your clients
with minimal cost. Would you like to increase productivity
of your internally mobile employees? Select this topic for
more information on Overhead Paging - Advertising on Hold -
Headsets & many more productivity tools.
Project Management - End User Training - On Site
Technician - Maintenance Agreements - Design - Analysis
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