TCI represents the leading manufacturers of ancillary (add-on) telecommunications productivity tools. These partnerships allow us to further enhance the ability to communicate within the organization and with outside callers, such as clients, mobile staff etc.

ANCILLARY EQUIPMENT

OVERHEAD PAGING ---- HEADSETS ---- MESSAGE ON HOLD

Overhead Paging allows an organization to: Connect callers with internally mobile staff. Broadcast background music. Assist in emergency evacuation.

The deployment of Headsets allows: Employees to answer calls while away from their desk, with Plantronics "wireless and bluetooth" headsets. Improve comfort level of employees who spend many hours on the telephone by eliminating the use of the handset. Improve productivity for customer service and call center staff

The addition of a Advertising on Hold Unit will: Enhance company image while presenting callers with valuable information. Provide an inexpensive venue to advertise services and products. Reduce caller "hang ups" while on hold.